Are you facing any type of issue or problem while using the MPL Pro app? If it’s yes then you should not worry because there is a MPL Helpdesk available for you. To connect with the mpl support team, you have to dial the MPL Customer Care Number which is toll-free and runs 24×7.
Any mpl game app user can contact the mpl helpdesk team through Email ID, Live Chat, Creating Tickets, Online etc. And if your issue is still pending or not resolved yet then you can also register a complaint by calling the mpl complaint number.
Mobile Premier League is the largest gaming platform in India with almost 25 to 30 million users on it. So its natural that there will be at lest 2 to 3 percent users facing some kind of issues everyday. In this article, you will find all contact details of mpl care team.
Contents
MPL Customer Care Number Toll-Free 24×7 (All State)
MPL Customer Care Details | MPL Customer Care Number |
---|---|
MPL Pro Customer Care Number | Use MPL App To Chat |
MPL Complaint Number | N/A |
MPL Helpdesk Number | N/A |
MPL Helpline Number | N/A |
MPL Official Website | mpl.live |
Fir your knowledge, MPL does not provide customer care support over a number. As of now, there is only way of contacting mpl care is by live chatting on the mpl app.
MPL Customer Care Email ID
MPL Helpdesk Email Address Details | MPL Customer Care Email ID |
---|---|
MPL Pro Customer Care Email ID | [email protected] |
Steps To Mail MPL Support Team
- First, log in to your email account.
- Compose a new message.
- In the receiver’s mail address, type: [email protected]
- For the subject field, write the main topic of your issue.
- Now, explain your issue in the body section. Try to be brief here so that you problem will be easy to understand.
- You can also attach some proofs like screenshot, PDF, image etc.
- Finally, click on the “Arrow” icon to send you complaint mail to the mpl support team.
- Done, you will receive the response within 24 to 48 hours.
How To Use MPL Live Chat Feature For Any Type Assistance
MPL has introduced the Live Chat feature on the mpl mobile app for speedy resolutions. Let’s see the steps required to live chat with the mpl customer care executive:
- Launch your MPL app.
- Click on the white colour “MPL Wallet” icon displaying at the top-right side.
- Scroll down to the bottom and go to “MPL Helpdesk”.
- Select your comfortable language: English or Hindi under the Support Language section.
- Under the “Need Help?” section, click on “Chat with our Support Team”.
- Select the suitable issue category, for example, select “Deposits/Withdrawals/KYC” if you are facing payment or KYC related issue.
- Now, select the main issue category, I am selecting KYC here.
- After selecting the appropriate categories, the MPL Live Chat interface will be opened.
- Now, type your query and hit the arrow icon to send it.
- You can also attach any file by clicking on the “Saftey Pin” icon.
- Done.
There are also other issue categories such as Games, Fantasy Sports, Rummy, Poker, Audio Show/Livestream, Report User and Other. You have to select the most suitable one before starting the live chat.
Note that If your problem is not solved instantly then the customer care executive will register your complaint and a ticket related to it will be automatically created. Go to “Your Tickets” to track the status of your issue.
It is always better to read the frequently asked question before contacting the mpl helpdesk because it can save your time and efforts too. You will find all the FAQs under the “Other Queries”.
MPL Official Social Media Pages
MPL Social Media Profiles | MPL Social Media Links |
---|---|
MPL Facebook Page | https://www.facebook.com/PlayMPL/ |
MPL Twitter Page | https://www.youtube.com/channel/UCIBT5MyVgwAvcZZa1e8O-sw |
MPL Youtube Channel | https://twitter.com/PlayMPL |
MPL Instagram Page | https://www.instagram.com/plaympl/ |
These are the official mpl social media accounts. You can follow these accounts pages to get updated with all the latest mpl app news, the game offers, playing guides, exclusive announcements etc.
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Conclusion
So, these were all the possible methods to ask for any type of help or assistance related to the mpl app. The easiest one is through mpl app’s live chat service. The customer care number is not functional now so don’t waste your time in searching for this on other platforms.
I have also shared the mpl social media pages so that you can contact the mpl support team if the general method doesn’t work for you. You can follow these pages to get updated with the latest mpl news, offers etc.
Do note that there is not a separate method to register your complaint. You have to chat to get your complaint registered and the complaint details will be provided in the ticket created.